Shipping and Returns

Shipping Rates

We deliver anywhere in New Zealand via courier. Orders placed before 1pm to North Island addresses usually arrive the following business day. Track and Trace is available on request.

Urban Shipping $5.75

Rural Shipping $10.35

Large Items - Quoted


Returns

Please do not return inks to our listed addresses. We will provide you with a return address that depends on the product. If you return your inks to our main address you will be charged an additional freight forwarding fee.

Please contact us first and we will arrange the details with you. As long as the product is unopened and in original condition, we will refund your money less shipping and a handling fee which will confirm with you. Products must be returned within 7 days of order to be eligible for refund. 


Cancellations

If you have ordered and/or paid for a product you may cancel your order and receive a refund less a $5+GST handling fee, provided the product has not been shipped. Orders that have been shipped may be returned according to the above returns policy.